Running a client's first debrief
Your client just got their results. Pride, relief, and unease at the line that cut too close are all in the room. You want a first debrief that earns their trust, one that opens on what they feel before it turns to your read.
Start on their Overview, the one-screen picture in their Career Discovery report. It holds their working style and top strengths. Begin there, not with your notes.
The one rule: lead with their reaction, not your read. A client who feels seen before they feel analyzed trusts everything that comes after.
The oldest agreement in coaching: you own the insight, I own the structure.
Here is the shape, in four beats. Hold it as a spine, not a script. When a beat opens up, follow their thread.
Minutes 0 to 5: open on them, not the data. Ask how it felt to read. Try: "Before I give you my read, tell me what it was like to see yourself on the page."
Minutes 5 to 15: their reaction to the Overview. Walk the one screen slowly. Ask what landed and what stung. The line that stung is usually the most honest one, so stay with it instead of smoothing it over.
Minutes 15 to 25: follow their thread into their strengths. Open Discovering Your Strengths together and have them pick the few that feel most true.
For each strength they pick, ask for one real moment last week when it showed up. Do not walk the whole list. One strength they can own beats ten they only nod at.
Minutes 25 to 30: close on one line. Ask the one question that makes the session stay. "Of everything here, which single line do you most want to be more true of you?"
Have them say it in their own words, then write it down. That one line is what they carry out, and the first thing you both pick up next time.
When you finish, you hold a 30-minute shape for any client. They hold one line, in their own hand, that they chose. That is a first debrief that earns the rest of the work.
Coaching questions
A bank to pull from, not a worksheet. Once a beat opens up, use whatever fits the room.
When they react to the Overview
- What landed first when you saw it?
- What stung, even a little?
- What did you already know but never had the words for?
Following their thread into their strengths
- Which of these feels most like you at your best?
- Where did you use it last week without noticing?
- Which one do other people see before you do?
Moving to the close
- Of everything here, which single line do you most want to be more true of you?
- Where is one place this week you could act like it already is?
- What would be the first small sign it is starting to show?